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Where can
I view Real-time quotation? |
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Members can view
Real-time quotation by selecting Real Time from
a menu bar on the top. There are two versions of
Real-time quotation to choose from, StockNet
I and StockNet II.
StockNet
I is a downloadable application for both
Trail Membership and clients. Click
here to download
StockNet II
is a web-base application and has been developed
from StockNet I by adding market ticker and
other functions, exclusively
for clients only. Click
here for more
information
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Why can't I login to the system
after I has changed my password and I can't use
the old password either? |
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Please note that the password:
- must contain 8 - 12 characters,
- with a letter or numbers or special letter (
'!' , '@' , '#' , '$' , '%' , '&' , '?' )
- may contain letters & numbers,
- may be upper or lower case,
- must not include any spaces.
For
example:-
Mr. Zmico is a member of
our web site and would like to change his
password
from 12345678 to 123456789abcdef
* The system will accept the
new password but truncate it to be only 12
characters.
So his new
password will be 123456789abc. Mr. Zmico
must login to the system using 123456789abc as
his new password not 123456789abcdef or his old
password.
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What should I do to be able to
trade through the Internet ? |
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if you are interested in open an
Internet account with Seamico, you can do that
24 hours. For more information, please select Account
Opening from the menu bar on the top or click
here to open an account.
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I see only the grey stripes on my
StockNet II screen. What is wrong ? |
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The StockNet II is developed on a Java
platform, so the application can only work with
Java components that are activated during
Windows installation. However, sometimes there
might be some errors during the installation
that results in StockNet II
functions.
How to
solve the problem.
Please click
here to download
Java components to update your
system.
After the download is complete,
please install by double clicks at the
downloaded file. Then click next until finish.
Then the computer will automatically restart the
system. Now the system should work
properly.
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Why can't I view
StockNet II when I am a trail membership
? |
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StockNet II is allowed to
clients only. If you are interested in viewing
StockNet II, please go to Account Opening from
the menu bar on the top to open an account with
us or click
here.
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When I
view my order on the Order Entry page after I
have just placed an order, I see the "R" letter
appear on the status column. What should I do?
? |
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Every order must have a status attached as
follows:-
|
Stat |
Description |
|
PO |
The order is waiting to be sent
to the SET |
|
PX |
The cancel order is sent to the
SET |
|
O |
The order is queuing at the
SET |
|
R |
The order is rejected |
|
X |
The order is
cancelled |
The above
abbreviation is described when you move the mouse over that
status along with the reasons why the
orders have been rejected.
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What
should I do when there is an error while I login
to StockNet I ? |
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Since StockNet I is a downloadable
application, it needs some components from
Windows. The error might come from incomplete
system startup or from deletion of some unused
programs from your system that affects those
components being used by StockNet I.
How to
solve : Please re-install StockNet
I.
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What
should I do when there is an error The page
cannot be display appear every time I login to
the system ? |
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The reason is that every time you login to
the system, we will encrypt your data with the
highest standard SSL 128 bit to protect your
information. If your browser, whether Internet
Explorer or Netscape, does not support the SSL
or it contains incorrect setting, the encryption
will not work properly.
Please
follow these steps to fix the
problem
1. From Internet Explorer
menu, choose "Tools - Internet Option":
2.
Select "Advance" tab.
3. Click "Restore
Defaults" button on the bottom, right hand
corner.
4. Click "Apply" button
5. Click
"OK"
6. Close all Internet Explorer windows
(if you open more than one)
7. Open Internet
Explorer again. The system should work
properly.
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What
happens to StockNet II when it does not update
the price unless I click the update button ? |
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In StockNet II, we use a new Java technology
called "Push technology" to push real-time price
to you, which is different from the methodology
using in StockNet I. So when you view StockNet
II under your company's network that have a
Proxy Server, we can not push real-time data
through your internal network.
How to fix the problem
:
We urge you to update your
system software by installing a software called
"Proxy
Client", which will enable StockNet
II to be able to push real-time data through
your internal network to your computer. You may
do so by asking your IT personnel to install it
for you.
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Can I
transfer stocks from my Cash account to Internet
account ? |
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You can do that by logging into your Internet
account. Then go to Online Trading and select Transfer
Stock from the menu
bar.
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